This privacy policy explains how Island Insight Tours handles personal data when you use the website, submit a request, or arrange a guided architecture or photo walk. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
You may have rights to know what data we hold about you, ask for corrections, request deletion in appropriate cases, object to certain processing, or ask for a copy of your data where the law allows it. These rights are not always absolute, and we may need to keep some information to complete a booking, respond to a request, or comply with legal duties.
To protect your privacy, we may need to confirm your identity before responding to a request. Once verified, we will review the request and respond within the time required by applicable law, or explain if an extension or limitation applies.
Inquiry and booking records are retained for the period needed to manage the request, complete the service, maintain business records, and meet legal or accounting obligations where applicable. When data is no longer needed, we delete it or anonymize it unless a lawful reason requires continued retention.
If we make material changes, we will update the policy text on this page and may use a reasonable notice method when appropriate. The version in effect is the one published at the time you review the website, so we encourage you to check it periodically.
We may process the name, email address, phone number if provided, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information to keep the website secure and functioning properly.
We receive data when you submit a contact or booking request, communicate by email or phone, or provide details during the planning of a tour. Technical data is generated automatically when you visit the website or use its forms.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics or marketing cookies as active on this website. Any cookie that is not necessary for operation should remain disabled unless you choose to allow it through your browser or site settings, where available.
We use cookies only where they are needed for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and you may clear stored cookies at any time. If you disable essential cookies, some parts of the website may not work as intended.
Data processing overview
We use personal data to respond to contact requests, manage booking-related communication, confirm tour details, support website security, and deliver the technical functions needed for the site to operate. Where relevant, we may also use information to follow up on practical matters connected to the requested experience, such as route confirmation or weather-related coordination.
We may share data with service providers that support website hosting, technical delivery, security, or message handling. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required by law, court order, or a valid request from a public authority. We may also share information when needed to protect our rights, investigate misuse, or address security issues, provided the disclosure is lawful and limited to the relevant purpose.
Where the GDPR applies, we process personal data on a lawful basis appropriate to the context, such as handling a request, performing a booking-related step, meeting a legal obligation, or relying on legitimate interests for security and basic website administration. We keep the scope of processing limited to what is needed for the relevant purpose.
Where applicable, you may request access, correction, deletion, restriction, objection, or portability of your personal data. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal obligations, security needs, or the need to retain records connected to a booking or inquiry.
